Job Summary

Our Client, a Microfinance bank is looking to fill the role of a System Administrator. The System Administrator takes care of the user accounts, permissions, access rights, and storage allocations. They offer technical support and troubleshoot any hardware and software problems related to server and storage devices. The professional will handle issues concerning application and database server operations. They do thorough research on upcoming products, service protocols, and standards in support of systems software procurement and development efforts.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Key Responsibilities:

  • Installing, configuring, and maintaining servers and networks.
  • Overseeing system performance and troubleshooting issues.
  • Creating a backup and safeguarding the data if there are any hindrances.
  • Performing system upgrades/patches following new releases.
  • Maintaining internal documentation of operational procedures, network equipment configurations, and inventory of IT assets.
  • Performing account setup.
  • Sustaining network integrity, server deployment, and security.
  • Monitoring and maintaining network servers such as file servers, VPN gateways, and intrusion detection systems.
  • Ensuring high-level security and efficiency resulting in 100% output.
  • Ensuring adherence and strict compliance of defined IT security policies.
  • Maintaining and administering antivirus solutions on all client and server end systems bank-wide and ensure that all systems antivirus protection software is up to date.
  • Monitoring the bank’s firewall and other security devices to ensure there have been no breaches
  • Monitoring, managing, and administering the bank messaging & collaboration infrastructure, network, operating systems, and other hardware infrastructure (Active Directory, DHCP, DNS, Proxy Server).
  • Liaising with the service providers/vendors to ensure that outsourced functions are carried out according to pre-agreed service level agreements

Knowledge, Skills, and Abilities:

  • Excellent knowledge of Operating Systems (UNIX, Linux, Windows)
  • Good working knowledge of Storage systems (NetApp, HP MSA, HP SAN Switch, NAS)
  • Proficiency managing of Temenos T24 Core Banking Application (R16 and above)
  • Excellent knowledge of Windows Active Directory is required, as well as a deep understanding of networking protocols, components and procedures, LAN/WAN fundamentals, network management, and administration.
  • Deep understanding of IT Systems and Network security approaches and techniques
  • System Performance Tuning
  • System Availability/ Recovery
  • Negotiation & Relationship Management skills
  • Good analytical and problem-solving skills
  • Strong computer skills.  Proficiency in the use of Microsoft Office Suite
  • Good interpersonal communication skills
  • Results-oriented and Proactive
  • Service orientation.  Customer satisfaction focus
  • Integrity

Minimum Qualifications: 

  • University degree or its equivalent. BSc/HND Computer Science/Engineering or related discipline etc. 
  • Possession of IT professional certification such as CCNA, CCNP, MCSE, MCP, CompTIA, Red hat, Ubuntu, Sophos, Mikrotik, etc. are added advantages.
  • Three (3) years post qualification experience in a similar role

Key Performance Indicators:

  • Network availability/downtime
  • Cycle time to respond to and resolve network issues/problems
  • Network Performance
  • Number of internal customer complaints
  • Number of successful intrusions into the organization's network
  • Frequency of downtime due to virus attacks/outbreaks
  • Frequency of virus attacks
  • New IT security measures recommended

Location: Lagos

Salary Range: NGN150,000 - 250,000

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