Supermarket Manager

T-Time Petroleum Services Ltd

Management & Business Development

Energy & Utilities NGN Confidential
New Featured
2 weeks ago

Job Summary

We are looking to hire a suitable candidate to develop business strategies to raise our customer pool, expand store traffic and optimize profitability for the Supermarket.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:5 years

Job Description/Requirements

Responsibilities:

  • Improve profit and attain sales target of the supermarket
  • Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
  • Recruit and interview new staff for the supermarket, where required
  • Organize training, orientation, and supervise all departmental managers
  • Oversee receiving orders and stock control
  • Assign and schedule tasks for specific employees and also follow up on the results they generate
  • Complete all the operational requirements of the store
  • Appraise, monitor, and plan tasks to be given to individual staff members
  • Deal with all complaints, queries, and other related customer service issues
  • Ensure high levels of customer satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits, etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances, etc)
  • Discipline, counsel, and coach employees to maintain positive result generation
  • Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside from achieving other financial objectives of the organization
  • Recognize future and present requirements of customers
  • Establish good rapport with existing and potential customers
  • Collaborate with other members of staff that have good understanding about service requirements
  • Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
  • Study trends, authorize clearance sales, and also determine all required sales promotions
  • Review merchandising by formulating pricing policies
  • Identify profitability ratio by studying financial statements and operating statements
  • Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.
  • Be a shining example of good behavior and high performance
  • Additional store manager duties as needed.


Requirements:

  • Proven successful experience as a retail Supermarket Manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

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