Store Manager

Job Description:

• Manage and supervise the day-to-day activities in the store  
• Develop business strategies to raise our customer pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of good behaviour and high performance
• Manage online sales and creatives
• Additional store manager duties as needed
• Design and arrange flower bouquets for customers.

Requirements:

• BSc/HND in Business Administration or relevant field.
• 2 years experience as Store Manager.
• Must have good knowledge of how to use a computer.
• Must be good with Microsoft Word, Excel, and PowerPoint.
• Good analytical and quantitative skills.
• Strong listening and presentation skills.
• Understand customer needs and requirements. 
• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Candidates should reside on the island.
  

Salary: NGN65,000 Month