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1 month ago

Job Summary

Fasha Luxury Store is looking for an experienced and motivated Store Manager to oversee daily operations and ensure that our store runs smoothly and effectively. The Store Manager will play a crucial role in driving sales, managing staff, and enhancing customer satisfaction. As a representative of the brand, the ideal candidate should exhibit excep

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

Sales & Customer Service:

  • Achieve and exceed store sales goals through effective team management and customer engagement.
  • Ensure high levels of customer satisfaction through excellent service, personalized assistance, and knowledge of our luxury products.
  • Implement sales strategies and promotions to attract and retain high-end clients.


 Store Operations:

  • Oversee daily store operations, including opening, closing, stock management, and visual merchandising.
  • Maintain inventory accuracy by conducting regular stock checks and coordinating restocks when necessary.
  • Ensure that the store is clean, organized, and visually appealing in line with brand standards.


Team Leadership & Management:

  • Recruit, train, and supervise store staff, fostering a positive and collaborative work environment.
  • Set performance objectives, provide coaching, and conduct regular performance evaluations.
  • Address any staff-related issues promptly and professionally.


Financial Management:

  • Monitor store expenses and manage the store budget effectively.
  • Prepare daily, weekly, and monthly sales reports and share insights with upper management.
  • Handle cash management processes, ensuring accuracy in financial transactions.


 Brand Representation:

  • Represent Fasha Luxury Store’s values and culture both within the store and with external clients.
  • Ensure all team members are knowledgeable about Fasha’s luxury product lines and uphold the brand image.


Requirements:

  • Bachelor’s degree in Business, Retail Management, or a related field preferred.
  • Proven experience as a Store Manager or similar role in luxury retail.
  • Strong leadership, organizational, and multitasking skills.
  • Exceptional interpersonal and customer service skills, with a focus on building long-term client relationships.
  • Proficiency in retail management software and POS systems.
  • Ability to work flexible hours, including weekends and holidays.


What We Offer:

  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and professional development opportunities.
  • Friendly and supportive environment. 


If you're passionate about delivering exceptional services and looking to grow with an innovative company, we'd love to hear from you. 

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