Carlton Swiss Garden Hotel

Job Summary

We are hiring for the position of Steward in our Hotel. This position will be responsible for everything involved in the experience of a fine dining establishment, besides actually cooking the food. The role of Hotel Steward revolves entirely around the customer experience.

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Duties of Hotel Steward

Hotel Stewards perform a variety of duties and responsibilities every shift. The following list outlines the core duties and responsibilities Hotel Stewards perform daily.

  • Maintain Cleanliness of all Dining Utensils: Hotel Stewards are responsible for making sure all plates, glasses, bowls and silverware are perfectly cleaned between uses. This often involves using an industrial dishwasher and then hand polishing to remove leftover smudges.
  • Maintain Cleanliness of Kitchen and Storage Areas: Hotel Stewards also have to make sure the kitchen and storage areas are kept clean at all times. This includes cleaning industrial kitchen appliances, such as stoves, grills, freezers and ovens. This is an integral part of the Hotel Steward’s job, as the kitchen must meet health and safety standards at all times.
  • Assist With Food Storage, Rotation and Preparation: Although Hotel Stewards are not responsible for cooking, they are responsible for minor food preparation. This includes things like preparing fresh salads, garnishing dishes and adding fresh salt or pepper according to customer taste.
  • Maintain High Standards of Personal Appearance: The personal appearance code varies slightly by the employer, but the industry standard for Hotel Stewards is having a clean and professional appearance at all times. This means wearing the appropriate dress, covering tattoos and maintaining facial hair.
  • Approach Each Customer Encounter with Positive Attitude: Hotel Stewards spend a majority of their time in the back of the house, but some of their duties do involve interacting with customers. With hotel dining, it is all about the customer experience. Hotel Stewards must contribute to this experience by consistently maintaining a positive attitude in all interactions with customers.

Required Skills for the Position

  • Organizational Skills

  • Ability to Multi-task

  • Excellent Communication

  • Prioritization Skill

  • Attention to Details

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Carlton Swiss Garden Hotel
| Full Time |
NGN Confidential
Carlton Swiss Garden Hotel
| Full Time |
NGN Confidential