Responsibilities

·   Manage company website

·   Manage customer requests and orders

·   Oversee day-to-day management of campaigns and ensure brand consistency through tone, voice and terminology

·   Work with the kitchen department to create pictures, videos and stories

·   Promote brand and company awareness by creating actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn.

·   Create and implement monthly social media strategies- themes, bulletins, etc.

·   Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience

·   Ensure progress on all platforms by using analytical tools such as Google Analytics and others

Requirements

·   Excellent writing skills

·   Strong computer skills using Microsoft Office and Adobe Suites

·   General knowledge of Search Engine Optimization and internet ranking for web content

·   Relevant experience determining a target audience and how to cater to unique marketing campaigns to  capture their attention

·   Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach

·   Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once

·   3 years of social media management experience will be an advantage

·   HND or Bachelor's degree in business, marketing, journalism, public relations or related field will be an advantage

·   Strive for excellence and willing to learn