• Manage social media pages across various platforms like Facebook, Instagram, Twitter, YouTube, Linkedin
• Respond to visitor comments and customer queries in a timely manner in coordination with various departments like Customer service, Marketing etc
• Provide engaging text, image, and video content for social media accounts
• Monitor and report on irate controversial feedback and visitor comments
• Coordinate with various departments on daily basis for information updates and ensure brand consistency
• Stay up to date with social media trends and updates of platforms.