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SharePoint Administrator/Support Analyst

Job Summary

We are currently recruiting for the position of Software Developer

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Role Objectives

  • Manage and Configure SharePoint environment to support users and business requirements
  • Ensure smooth every day running of client applications/products, ensure SLAs are met and that quality targets are reached in accordance with agreed client contract.
  • To develop quality software to stipulated time and date whilst ensuring proper commenting in the source codes to guarantee transferability.
  • To develop software solutions as specified by the analysis team with strict adherence to source code versioning and coding standards/conventions.

Development Responsibilities

  • Researching, designing and writing new software programs

  • Unit testing new programs and fault finding

  • Developing existing programs by analyzing and identifying areas for modification

  • 'Bolting together' existing software products and getting incompatible platforms to work together

  • Investigating new technologies

  • Assisting technical authors with writing operational documentation

  • Maintaining systems by monitoring and correcting software defects

  • Working closely with other staff, such as project managers, graphic artists, systems analysts, and sales and marketing

  • Constantly updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications

  • Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project.

  • Unit tested and quality software Programs 

  • Clearly commented and versioned source codes

 

Support Responsibilities

  • Providing 1st, 2nd   & 3rd Line support to computer users' problems, supplying training and feedback to those users to lessen the occurrence of future problems.

  • Create / manage workflows to automate processes in both SharePoint Workflows and Microsoft Flow

  • Troubleshooting difficult or unusual situations, and suggesting workflow improvements to management. 

  • Ensure all support calls are logged.

  • A good understanding of PCs, operating systems, networking and applications, whether in-house or shrink-wrapped.

  • Effective listening, empathy, patience, and the ability to carefully walk a user through problem resolution steps either remotely or in person. 

  • In terms of remote support, the capacity to visualize what's taking place on the user's desktop. 

  • The aptitude to troubleshoot problems under pressure, and the ability to defuse excited and sometimes irate users or customers, are also valuable traits.

  • Researching, designing and writing new software programs

  • Unit testing new programs and fault finding

  • Developing existing programs by analyzing and identifying areas for modification

  • 'Bolting together' existing software products and getting incompatible platforms to work together.

  • Investigating new technologies

Essential Skills

  • He/she must have good knowledge of application development.

  • Knowledge of SharePoint support &/or applications development.

  • He/she must have the ability to develop custom SharePoint workflows.

  • He/she must have the ability to build SharePoint solutions using CSOM and/or JSOM.

  • He/she must have the ability to develop SharePoint Add-in Solutions.

  • Intermediate proficiency in SharePoint or SharePoint Online architecture and design.

  • Experience creating and implementing systems needed for the business for collaboration, document management and workflow.

  • Excellent verbal and written communication skills.

  • Ability to write clear, concise documentation for a wide audience.

  • Ability to communicate at all levels and be able to convert user and management requirements into actionable plans and solutions.

  • Ability to work well under pressure as an individual and as part of a team.

  • Willingness to learn and take on new challenges.

  • Good knowledge of Code repository.

  • An ability to rapidly and effectively understand and translate business requirements into technical solutions

  • Proven skill in developing and managing maintainable code-bases

  • Knowledge and experience of cross-browser issues

  • Experience of working in an environment where products have to be delivered to specific time-scales

  • Self-motivated with good organizational skills in order to work to challenging deadlines

  • Experience of supporting, modifying and maintaining systems and code developed by others

Qualification, Experience & Skill Requirements 

  • University degree in computer/Information Technology or related field. 

  • Must have at least 3 yrs relevant working experience and is able to work without supervision. 

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Lagos
| Full Time |
NGN 250,000 - 400,000
Job Function: Software & Data
1mo
Lagos
| Full Time |
NGN 250,000 - 400,000
Job Function: Software & Data
1mo
Lagos
| Full Time |
NGN Less than 75,000
Job Function: Software & Data
1mo