Job Summary

Service Technician responsibilities include: Providing service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance, test tasks and trouble shooting.

  • Minimum Qualification: OND
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements

WILO Group is one of the world’s leading premium supplier of pumps and pump systems for building services, Water Management Industry. WILO headquarters is based in Dortmund Germany. WILO SE was established in 1872. We have over 70 subsidiaries globallyand proud owners of Salmson Pumps of France, EMU Germany, Mather & Platt (Wilo India), et al. The WILO SE Group specializes in manufacturing of pumps. Our pump range includes: Booster sets, submersible pumps, drainage, transfer, circulator, diesel transfer, split case, multistage, fire- fighting pumps, Vertical Turbine pumps. Line shaft pumps, end suction, horizontal multistage pumps et al. Wilo

Pumps Nigeria Limited is the subsidiary office of Wilo SE located in Lagos, Nigeria.

Job Type: Full Time

Qualification: OND/NTC 

Experience: 2 - 5 years

Location: Lagos (SE1)

Job Field: Engineering / Technical


  • Trouble shooting, installation, maintenance and repair of pumps and pump systems
  • Completing preventive maintenance and field modifications
  • Keeping up-to-date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
  • Maintaining daily communication with customers to ensure resolution and proper follow-up
  • Ability to carry and use necessary tools needed for daily servicing activities
  • Working with members of the team to provide efficient service delivery
  • Making improvements to, and offering advice about, operational procedures
  • Ensuring that equipment/Pumps works to its specification
  • Creating and carrying out test procedures
  • Liaising with installation/project engineers
  • Providing technical support
  • Ensuring safe working conditions
  • Assembly and disassembly of pumps and pump system.


  • Experience in interfacing with both internal team members and external customers as part of a solution base service process
  • Experience in diagnosing and repairing mechanical, electrical and electromechanical equipment
  • Hands-on experience in pumps industry
  • Good knowledge and experience in the dismantling and assembling of pumps/pump systems
  • Experience in trouble shooting and responding to customer’s concern
  • Valid driver’s license and a good driving record is required
  • Proficient level of computer skills including MS:Words/Excel/Outlook/Power Point
  • Mathematics literate and capable of reading engineering drawings, electrical wire drawings and schemes
  • Exposure to marketing and spare parts administration is an advantage
  • Ability to work to deadlines and good time management skills
  • Ability to multi-task activities with shifting priorities. Able to work productively under pressure
  • Ability to communicate with all levels of the business
  • Pro-active, attention to detail and solution oriented
  • Experience in building and testing and assembling of control panels & instrumentation is an added advantage


  • OND/NTC (Electronic or Electro-Mechanical/ Instrumentation /Mechanical)
  • 1 - 5 Years work experience in a reputable manufacturing organization or a facility management company, Building services
  • companies, Engineering Contractors and M&E consultancies

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