Duties and Responsibilities:
- Overall service drive.
- Manage Customers Local & Upcountry.
- Manage Team Local & Upcountry.
- Drive the team to achieve targets.
- Support technically in case of problem-solving.
- TAT (Turn Around Time) should be 90% <48 hours.
- Manpower Planning.
- Control on expenses.
- Revenue drive
- Minimum educational standard: B. Sc/HND/ OND in Electrical Electronics or relevant discipline.
- Minimum Working Experience: 9 - 10 Years’ related experience in Consumer Electrical & electronics.
Required Knowledge, Skills & Attitude:
- Self-motivated and hardworking.
- Technical Know-How of Product
- Team Player and team building
- Maturity in handling customer issues & Quick decision making
- Should be ready to take quick calls and quick visits as the emergency situation arises and need be.
- Must have a sense of ownership.
- Team player and high leadership skill and result oriented.
- Excellent organisation and problem-solving skills.
- Ability to work with minimal supervision.
- Work according to the daily production plan and positive deliverables.