Job Summary

To perform diligently, the cash office function that would enhance the financial control environment of the organization whilst contributing to add value, exceeding customer expectations

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description

Required Education:

  • HND or University Degree in Finance/ Accounting
  • Other Requirements Previous work experience with MFB (4-6years)
  • Reports To Managing Director and Business Manager
  • Salary N90,000 – N190,000

Primary Responsibilities:

  1. Manage the client level portfolio lending process.

  • Attract, meet and interview new and existing clientele and assess eligibility for granting loans/advances, credit history, the impact and affordability of the loan, etc.

  • Acquire new clients and retain existing clientele to the lending program of the Bank, in line with Bank policies and procedures.

  • Compile, evaluate and analyze loan proposals and make recommendations (including site visits and other due diligence)

  • Support the completion of the loan application and collation of supporting documents/materials.

  • Liaise with applicant regarding processing of their loan and outcome.

  • Report client’s feedback regarding the lending process

  • Promote Bank credit services in the community, raise program awareness, build networks and relationships within the local community.

  1. Maintain client level portfolio quality and control.

  • Monitor loan repayments

  • Follow up loan arrears

  • Submit regular reports to the Department

  1. Actively engage in the recovery/repossession drives

  • Collection of rentals in the field, providing receipts for payments made, banking rentals within the agreed time frame.

  • Ensure dual control is in place as per the guidelines/ practices of the Bank when handling cash, Safe    keys, etc 

Secondary Responsibilities:

  1. Participate as an active member of the overall branch team

  2. Provide business plans/ visit plans to Unit Head’s/Brach Head

  3. Monitor and report to superior’s competitor activities in region

  4. Performing part of the Cashiering function including the following:

  • Accept Cash & Cheques and issue receipts after checking the Temporary Receipt Records

  • Issue receipts for payments received.

  • Bank Cash & Cheques by travelling to the designated bank(s) in the area.

  • Prepare daily collection summaries.

  • Maintain accurate records of all transactions.

  • Handle customer inquiries related to payments.

  • Communicating and issuing disbursements to clients as per instructions & approvals received from the Department.

  • Conduct savings & deposits operations.

  • Attend Police inquiries, (e.g. forged note related matters)

  1. Safeguard the confidentiality of all information pertaining to the company’s obtained externally or internally during the course of employment and refrain from divulging same to any third party.


  • Strong analytical skill.

  • Drive and resilience.

  • Proficiency in MS Office suite. 

  • Excellent interpersonal skills

  • Strong organizational and planning skills

  • Take the ownership of maintaining a harmonious industrial relationship at the Bank.


  • IT knowledge, as transactions are usually done through computerized systems.

  • Data processing skills, including spreadsheet packages 

  • Analytical and communication skills 

  • Unmatched attention to detail. 

General skill-set:

  • Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. 

  • Teamwork:  Play a key team player role and set & example to team and others contributing to the success of achieving a shared goal.

  • Commitment:  Manifesting a steadfast courageous and loyal commitment to the company and the team. 

  • Attendance/Punctuality:  Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings on time. 

  • Planning/Organizing:  Prioritizes and plans work activities; uses time efficiently; plans for additional resources; 

  • Judgment:  Displays willingness to make decisions; exhibits sound and accurate 

judgment; includes appropriate people in decision making process, makes timely decisions and explains reasoning for decisions. 

  • Productivity:  Completes work in a timely manner; strives to increase quantity; 

works quickly and effectively with minimal supervisory oversight

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| Full Time |
NGN Confidential
| Full Time |
NGN 150,000 - 250,000
| Full Time |
NGN Confidential
| Full Time |
NGN Confidential