Job Summary

Responsible for patient care at all times.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Major Duties and Responsibilities

  • Attending to patients, registration and initial vital sign testing (Weight, Height, Temperature, Blood Pressure) etc
  • Opening of patient file and including the necessary documentation into the file
  • Sending patients to the necessary department for further diagnosis and investigation
  • For existing patients, pull out their files and find out the next step in treatment
  • Ensuring all necessary blood tests are carried out
  • Dispensation of drugs and injections
  • Preparation of patients for ultrasound, blood testing and the IVF procedure as and when due
  • Counsel and guide patients through difficult periods calmly reassuring them while constantly reassessing outcomes and opinions
  • Ensuring all charts are properly documented by Prof and the doctors whenever there is a consultation with the patients either in person or over the phone
  • Re-Stocking and maintaining the clinical areas and procedure rooms
  • Informing the Admin Department and filling out requisition forms when its time to reorder 
  • Assist CMD and clinical team during procedures
  • Making phone calls to patients that have not shown up for appointments on  a daily basis
  • Coordinating donors
  • Ensure patient information confidentiality at all times
  • Ensure CMD is briefed on patient schedules
  • Be abreast with all clinical procedures and protocol
  • Assist the clinical coordinator at all times

Key Performance Indicators

  • Accurate and updated records in patients’ files (zero tolerance to errors)
  • Accurate dispensation of drugs and injections
  • Patient Satisfaction (zero tolerance to complaints)
  • Reorder of stock before it is exhausted


  • A registered Nurse
  • Professional qualification is an added advantage
  • Minimum of 5 years in IVF nursing experience


Technical, Managerial & Behavioural

  • Excellent listening skills
  • Ability to communicate effectively with patients
  • Empathy and understanding with patients
  • Sensitivity is an admirable trait
  • Confidentiality 
  • People Management Skills
  • Organizational and planning skills

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