Senior HR Operations Associate

Jumia Nigeria

Job Summary

​As a Senior HR Operations Associate, you will be responsible for implementing new company policies and maintaining internal HR systems. Ultimately, you will ensure our HR initiatives are cost-effective, run smoothly and contribute to a healthy work environment by building partnerships with departments leaders and employees across departments own l

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

  • ​Onboard new team members into these teams by ensuring a world-class onboarding experience by coordinating initiatives to create the best experience for new hires.
  • ​Participate in hiring for these teams, developing contract terms for new hires, promotions, and transfers.
  • ​Monitor internal HR systems and databases.
  • ​Address employees’ queries (e.g. on compensation and labor regulations).
  • ​Identifies training needs for business units and individual executive coaching needs, craft career paths & learning plans.
  • ​Monitor key HR metrics, create detailed reports on HR costs.
  • ​Grow & manage performance for these teams by providing day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • ​Engage & retain.
  • ​Manage internal communications on people-related matters.
  • ​Support organizational development for these functions and participate in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
  • ​Manage offboarding of employees.

Requirements and Qualification:

  • ​Minimum of 5 years of experience resolving complex people relations issues.
  • ​Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • ​Bachelor's degree preferred.

We offer:

  • ​A unique experience in an entrepreneurial, yet structured environment.
  • ​The opportunity to become part of a highly professional and dynamic team working around the world.
  • ​An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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