- Handle technical escalations regarding backup and issues from the support team.
- Troubleshoot deep technical issues in backup environments.
- Deterring incident root cause where applicable. Making recommendations and defining backup and recovery action plans.
- Automate the weekly and monthly backup reports, making sure the reports are published on the departmental SharePoint portal.
- Participate in the Business Continuity Disaster Recovery (DR) drills, also documenting the processes.
- Be abreast with trending backup solutions for hybrid enterprise environments.
- B.Sc./HND Computer Science or related course(s)
- Minimum 8 years working experience in same or related position.
- Windows, Linux Server Operating Systems and VMware ESXi 6 (minimum) expertise
- Converged and Hyper-Converged Infrastructure (Nutanix).
- Active Directory (AD), Domain Naming System (DNS).
- Microsoft System Center Data Protection Manager (SCDPM), Microsoft Azure Backup Services (MABS), Nutanix (HCI) backup and snapshotting.
- Private Health Insurance
- Paid Time Off
- Training & Development