Job Summary

Securemedy Nigeria Limited has established a Remote Command Center Program to provide real-time mission support to our overseas security operations. The Command Center will be staffed with a trained and qualified Security Dispatcher supporting all field operations within our multi-state operating region. This is a full-time position that requires the job holder to work between 40 to 48 hours per week, with the requirement of a flexible work schedule including Friday, Saturday, and Sunday (fixed days) and two (2) rotating days between Monday through Thursday.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

The Security Dispatcher will support the Remote Command Center Program in the following areas:

  • Performing daily post inspections and communications checks of on-duty security personnel
  • Completing Dispatcher Activity Report to record real-time dispatcher duties
  • Completing Dispatcher Incident Report to record serious occurrences during tour of duty
  • Escalating real-time notifications of critical events to persons in leadership roles
  • Real-Time monitoring of on-duty security guard activity through Lighthouse.io
  • Real-Time monitoring of roving security patrol vehicles through Linx Up
  • Real-Time monitoring of interior and exterior of on-duty patrol vehicles through Owl Cam
  • Note: Comprehensive training and guidelines to be provided for the performance of duties

Requirements:

The Security Dispatcher must meet the following minimum qualifications: 

  • Must be willing to commit to a consistent work schedule
  • Must possess superior interpersonal and customer service skills
  • Must be extremely organized and have ability to multi-task
  • Must possess exceptional verbal and written communicate skills in the English language 
  • Must be proficient with the use of MS Office and various IT platforms
  • Must possess a functional computer device such as a desktop, laptop or tablet
  • Must possess a reliable and recent model communications device (smartphone)
  • Must have access to consistent and reliable source of power supply
  • Must have access to consistent and reliable internet connectivity
  • Must be able to work under fast-paced conditions while maintaining attention to detail 
  • Note: Previous experience as a Supervisor and/or Dispatcher is highly desirable, but not mandatory

Remuneration: NGN 100,000/ NGN 15,000 stipend (per month)

Work Schedule: 5:00 am to 1:00 pm (Nigerian Time)

Note: This is a 100% remote position

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