Assessment
Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
No, you can't re-take an assessment
Make sure you are ready and can focus 100% with no distractions.

Job Summary

We are looking to recruit sales/marketing personnel. The successful candidate will be under the direct supervision of Leadership. The purpose of the position is to provide excellent customer service and assistance to patients/customers. Otherwise referred to as optical sales personnel, you will be responsible for greeting patients, assisting patients with the purchase of eyewear, providing patients with promotional information, and answering customer inquiries.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Job Responsibilities:

  • Greets all patients and customers as they enter the store and provide promotional information to patients and customers.
  • Attain sales goals established by the management team while complying with company and local policies and procedures.
  • Assists patients and customers with a choice of frames: choose eyewear to best fit their budgetary requirements.
  • Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
  • Troubleshoot and identify problems related to prescription.
  • Completes inventory count and replenishes stock as necessary.
  • Adheres to quality control standards and other safety requirements.
  • Answer phones according to company guidelines.
  • Make minor repairs to eyewear.
  • Performs basic housekeeping duties;
  • Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
  • Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
  • Recommend specific lenses, lens coatings, and frames to suit client needs.
  • Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
  • Show customers how to insert, remove and care for their contact lenses.

Job Requirements:

  • Must be proficient in English (oral and written).
  • Candidate must have completed NYSC.
  • Must have excellent knowledge of the use of Microsoft Office Packages (Excel and Word).
  • Excellent phone etiquette and ability to multi-task.
  • Calm and efficient in all situations.
  • Welcoming, friendly and helpful.
  • Ability to work with little or no supervision.
  • Must be intelligent, smart, creative, good communicator and administratively efficient.
  • Ability to pay attention to details.
  • Must have a Minimum of 2nd Class Lower or Lower Credit.
  • Knowledge of Eye Clinic functionality is an advantage.
  • Must be between ages 20-30years
  • A Bi-lingual skill is an advantage.
  • Membership of a recognized professional body is an advantage.
  • Years of experience in similar roles is an added advantage.

Key Skills Required:

  • Must be a people person; Welcoming, friendly and helpful.
  • Excellent Communicators.
  • Computer skills
  • Good at administrative tasks.
  • Calm and efficient in all situations.
  • Well organized, with the ability to multi-task.
  • Eye for details.
  • A people person, with tact and sensitivity.
  • Ability to think quickly and come up with solutions to on-the-spot problems.
  • Smart in appearance.
  • Knowledge of the Clinic and all its facilities.
  • Ability to speak a different language (Advantage).

Job Location: Warri, Delta state.

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