Sales Support & Logistics Specialist

Job Summary

The primary function of this role is to support the Sales Team by engaging with customers, branches, processing orders, and coordinating logistics. The ideal candidate must know how to drive and have a valid license.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities:
1. Customer Service:

  • Build relationships with customers and vendors
  • Own customer inquiries from initiation to resolution
  • Perform administrative tasks such as answering the telephone and other such responsibilities assigned by the Sales team Lead.
  • Work independently to problem solve customer issues or transactions
  • Interface with Accounting, Sales, and Business Unit Managers.

2. Sales Support:

  • Generate sales contracts as directed by the Sales team lead.
  • Assist Sales team in analyzing contractual commitments, customer specifications, and other data to plan and develop logistic program activities .

3. Order Processing:

  • Process orders provided by the Sales team
  • Coordinate quality control documentation and other paperwork associated with processing orders
  • Ensures that order changes are properly made on all paperwork and communicated to all necessary parties
  • Handle all related administrative duties related to assigned orders

4. Logistics Coordination:


  • Coordinate and deliver transportation needs at multiple facilities in order to make pickups and deliveries in an efficient and timely manner
  • Manage and build relationships with 3rd party freight providers to ensure on-time deliveries and low-cost rates

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