Sales & Retail Administrator

Responsibilities:

1. Customer Service :

• Greet and welcome all customer
• Understand customer needs and assist clients to locate the products and services they desire.
• keep records of customers
• Provide extra information to customers – promos, discounts, upsell, etc
• Answer phone calls to take orders and enquiries.
• Resolve social media, email and telephone enquiries.
• Help customers make selections, by building customer confidence; offering suggestions and opinions.
• Maintain outstanding office conditions, AT ALL TIMES.

2. Sales (Added Commission):

• Visiting bigger supermarkets/restaurants/hospitality businesses to introduce the company offers and bring in customers for an added commission
• Reaching out to individuals and businesses on social media to introduce the business - e.g supermarkets.
• Assisting with new ideas and strategies for business development.
• Find and engage potential clients.

3. Administrative Duties:

• Stock inventory
• Account keeping
• Record keeping
• Part of a team to oversee supply brought in with containers
• Reports

Requirements:

• Higher Education qualification in relevant field.
• Microsoft Office packages
• 1 year of experience in a similar role.
• Organisation skills
• Numeracy skills
• Customer service skills

Work Days: Monday to Saturday

Salary: NGN50,000 (starting) + commission when clients/customers are brought in (Pay review will be arranged upon resumption)