Job Description:

• Greet and direct customers
• Provide accurate information (e.g., product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up to date with new products/services
• Manage online sales and creatives
• Design and arrange flower bouquets for customers.

Requirements:

• HND/OND in Marketing or relevant field.
• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
• Understanding of the retail sales process
• Familiarity with consumer behaviour principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Must have good knowledge of how to use a computer.
• Must be good with Microsoft Word, Excel, and PowerPoint.
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• Strong organizational skills
• Good communication and interpersonal skill
• Candidates must reside on the island.
  

Salary: NGN65,000 Naira/Month