Job Summary

We are looking for a suitable candidate to fill this position.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

MARKETING

  • The Sales rep is expected to have 10 - 20 new leads every week. A detailed report on the progress of each lead must be presented at the weekly sales meeting. Also, an update on overlapping leads will be discussed.

  • Submit  a daily report of all marketing activities on Hubspot

  • Study every brand in detail

  • Suggest ways to grow sales where individual action is not possible

  • Submit a monthly report on marketing activities including details of New Leads, Sales, Sales to Lead ratio and Avg Lead turn around


SALES 

  • The Sales Executive must ensure flawless merchandising/display of products in line with brand standards.

  • The Sales executive must take time to study their brand, products, material, prices and competing retail platforms

  • The Sales executive must keep up to date with the market trends and prices.

  • The Sales executive must be professional in his/her dealings with customers

  • Service to boutique clients must proceed thus; Tour of products, Relax or seat the client to try out the product, Reinforce interest with positive comments (genuine), Discuss the deal and close the sale.

  • Customers must be offered a relaxing welcome before discussing business

  • listening to customer requirements and presenting appropriately to make a sale;

  • maintaining and developing relationships with existing customers in person and via telephone calls and emails;

  • cold calling to arrange meetings with potential customers to prospect for new business;

  • responding to incoming email and phone enquiries;

  • acting as a contact between a company and its existing and potential markets;

  • negotiating the terms of an agreement and closing sales;

  • gathering market and customer information;

  • representing their company at trade exhibitions, events and demonstrations;

  • negotiating on price, costs, delivery and specifications with buyers and managers;

  • challenging any objections with a view to getting the customer to buy;

  • advising on forthcoming product developments and discussing special promotions;

  • creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;

  • liaising with suppliers to check the progress of existing orders;

  • checking the quantities of goods on display and in stock;

  • recording sales and order information and sending copies to the sales office, or entering figures into a computer system;

  • reviewing your own sales performance, aiming to meet or exceed targets;

  • gaining a clear understanding of customers' businesses and requirements;

  • making accurate, rapid cost calculations and providing customers with quotations;

  • feeding future buying trends back to employers;

  • attending team meetings and sharing best practice with colleagues.

BOUTIQUE TIDINESS

  • Maintain a high standard of cleanliness and tidiness of the boutique. Your boutiques’ territory starts from the Gate.

  • Supervise cleaners and ensure a strict cleaning routine.

    • Carpets to be vacuumed twice a week

    • All shelves, decor, furniture and products must be dusted and cleaned daily with appropriate cleaning agents

    • Bathrooms/Toilets to be Cleaned every 4 hours

    • Clean/Brush dirty areas on floor/carpet/foot-mat regularly during open hours

    • Clean signages  and awnings Once a week

    • Ensure external environment of the boutique is impeccably clean always

  • Maintain a register of completed tasks for cleaners.

  • Report all electrical/plumbing/furniture/etc defects with the boutique and its environs within 12 hours at most of the occurrence.

  • Supplies such as stationery, toiletries, scents et al should be replenished 1 week before current stock runs out. A register of such consumables should be maintained


STOCK CONTROL

  • Do a stock count 15 minutes before opening and after closing.

  • Maintain a regularly updated stock register

  • Maintain a stock/inventory/sales/customer File (reference details in filing Memo)

    • Monthly Stock Position: On the next working day after the 25th of every month, a comprehensive stock report should be prepared and it should clearly show new stock, transfer stock, sold stock and new stock position.

    • Stock Transfer receipts (New, inflow and outflow): Copies of receipts for stock received and stock transferred to other boutiques or head office should be filed.

    • Daily Sales report summary: Should include customer details, mode of payment etc. A director's purchase is no different and should be treated as Debt Sale.

    • Copies of invoices/receipts of goods sold: 

    • Copies of co-signed remittance document: (Cash, Cheques, POS, Deposits slips):- There's no point remitting monies, checks etc without proof that you did.

    • Customer Debt profiles: Also include who authorized the debt sale.

    • Profile of Customer Deposits for Goods not delivered: Include customer details, product details, payment details etc.

    • ALL DOCUMENTS MUST BE DATED AND SIGNED: Any document NOT signed, dated by appropriate people on any of our approved documents or letterhead IS OF NO USE.

  • Ensure all stock transfers are appropriately authorized and documented.

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