Sales Executive

Responsibilities:

Sales and Customer Acquisition 

• Attend meetings, events and trainings to keep abreast with industry trends
• Present, promote and sell ISN products to existing and prospective customers 
• Reach out to customer leads through cold calls, office visitations, emails, proposals or any other sales techniques 
• Implement all ISN sales strategies at different locations while paying strict adherence to SOPs 
• Maintain and expand customer database within assigned territory 
• Constantly recommend ISN diagnostic products to customers to drive new product awareness and increase in revenue 
• Recommend product offerings and promotional sales programs to new and existing ISN customers 
• Display clear understanding of individual and team sales targets to improve volume of sales 
• Maximize understanding of local buying behaviours to increase the volume of sales in specific locations
• Coordinate sales efforts with team members within locality to achieve or surpass agreed upon sales targets and outcome within scheduled time

Relationship Management 

• Manage customers’ unique expectations in regional localities to improve pre-sales and post sales relationship with ISN which results in revenue growth
• Establish, develop and maintain positive business and customer relationships with ISN new and existing customers 
• Liaise with the Key Accounts teams to ensure the resolution of all customers problems and complaints
• Ensure compliance with company policies and regulatory standards.

Reporting 

• Monitor territory/market potentials, track sales and status reports
• Provide ISN management with market report on customer needs, problems, interests, competitive activities and new product potential

Requirements:

• HND or Bachelor’s degree in Medical Laboratory Science, Biochemistry, Microbiology, Business Administration, Marketing, or related field (Master’s/MBA is an advantage).
• Minimum of a Second Class Upper (2:1) or Upper Credit.
• 3–5 years of sales experience in medical laboratory or diagnostic equipment (advantageous).
• Strong technical knowledge of diagnostic instruments.
• Excellent presentation, negotiation, and problem-solving skills.
• Willingness to travel extensively to support customers.
• Proficiency in CRM tools and Microsoft Office Suite.