Job Summary
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customer's needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in-store
- Remain knowledgeable on products offered and discuss available options
Requirements and Skills:
- Proven work experience as a Retail Sales Associate, Sales Representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with a customer service focus
- Ability to perform under pressure and address complaints promptly
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or a related field would be a plus
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