1 month ago
Sales and Operations Coordinator
Work in Nigeria Recruitment Agency
Sales
Retail, Fashion & FMCG
NGN
150,000 - 250,000
Easy Apply
Job Summary
A Sales Representative is a professional who initializes and manages relationships with customers. They serve as their point of contact and lead from initial outreach through the making of the final purchase by them or someone in their household
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Manage in-store sales and ensure excellent customer service
- Communicate with clients professionally via WhatsApp, email, Instagram & TikTok DMs, calls, and in-store interactions
- Provide expert product knowledge and recommendations to clients
- Process orders and coordinate delivery arrangements
- Handle customer complaints and resolve issues professionally
- Create engaging content for Instagram, TikTok, and WhatsApp Status, including Reels, Stories, and posts
- Develop and execute social media marketing strategies
- Take high-quality product photographs for the online catalogue and social media
- Monitor social media engagement and respond to comments/messages
- Collaborate on seasonal marketing campaigns
- Maintain accurate records using the Odoo ERP system
- Prepare reports and presentations using Excel, Word, and PowerPoint
- Track inventory levels and coordinate with management on stock requirements
- Process invoices and maintain customer databases
- Support overall business operations as needed
- Maintain a well-presented, festive, and welcoming store environment
- Support Christmas tree decoration and in-store styling
Requirements:
- Bachelor's degree or equivalent experience in Business, Marketing, or related field
- Minimum 3-5 years of experience in retail sales or customer service
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Experience with ERP systems, preferably Odoo
- Strong social media content creation skills, especially Instagram Reels
- Good photography skills for product imagery
- Strong written and verbal English communication skills (WhatsApp, email)
- Proven ability to work independently and manage multiple tasks
- Organized, proactive, and detail-oriented
- (Bonus) Decorating skills for Christmas trees/displays
Location: Ikoyi
Remuneration: NGN 250,000
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