Job Summary

As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, Repossession and Aftersales services. You will have the opportunity to build and manage a network of agents, technicians and one shop manager. This is an opportunity given for very strong performers to build up the skills of a manager and later on move up in the organization.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Location: Badagry


Profile

  • You live to meet targets: You love challenges, you are driven to reach targets. A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
  • You love selling: You have a passion for convincing people.  You love getting others to trust you and follow your advice. You have some experience in selling effectively.
  • You deliver and expect the best: At our company, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same. You should have stories when you over delivered in your career.
  • Leading a team is second nature: You might not have had a lot of professional experience yet leading a team. But you feel you have led projects or managed conflicts effectively in the past, tell us about it.
  • You are committed to amazing customer experience:  Going the extra mile for the customer is natural for you.

Responsibilities

  • Create and maintain an incredible sales team
  • Meet the sales objectives through careful planning and motivating your team
  • Meet the technician target through a laser focus on efficiency
  • Meet the operational standard we expect at the shop

TASKS

  • Responsible for new customer acquisition across a defined area
  • Hiring agents who are very effective sellers and good representatives of the company
  • Training agents to offer an incomparable customer service
  • Managing the schedule of agents and motivating them to reach new heights
  • Supporting and coaching agents in the field when needed (e.g. group presentation)
  • Monitoring their performance against objectives and take necessary actions
  • Organizing the agent network geographically
  • Responsible for technicians performance
  • Managing the schedule of technicians and motivating them to reach new heights
  • Monitoring their performance against objectives and take necessary actions
  • Responsible to implement marketing strategy in coordination with Retail Area Manager
  • Request for any marketing activities
  • Responsible for the operations at the shop
  • Supervise the shop manager in its activities
  • Report to the retail area manager about the shop results

Perks:

  • A relentless commitment to training our staff and the opportunity to move up in the organization
  • Working with the best people in the sector
  • Making an impact for millions in the dark and being part of the solar revolution

Compensation: 

  • Base compensation and performance bonus based on results
  • Premium Healthcare Insurance

Person Specification

  • Have a university diploma and 2 years of working experience 
  • Have prior experience in sales management, we are not looking for the “striker” of a football team but for the head coach
  • Be proficient with the Microsoft Office Suite.

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