Job Summary

As the Retail Shop Manager, you are responsible for overseeing the running and overall operational success of Skit Store.

  • Minimum Qualification: MBA / MSc
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

DUTIES and RESPONSIBILITIES:

·         Acquaint subordinates with product knowledge and software training where necessary

·         Manage/Motivate Retail and support staff to meet or exceed sales targets

·         Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency

·         Keep track of stock ordering through  inventory management software

·         Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends- to head of Retail

·         Attend to customer inquiries (including but not limited to school clients)

·         Deal with customer Queries, resolution of complaints and escalate when necessary

·         Maintain awareness of market trends and monitoring what competitors are doing

·         Manage petty cash expense at the outlet

·         Keep abreast of developments within the Lekki metropolis

·         Train and develop the staff working under you (leadership and personnel effectiveness)

·         Attendance Register to be kept and monitored for all reporting staff

·         Supervise the cleaning of the outlet- dusting, sweeping, mopping, washing of toilets/ napkins, trimming of the flower hedges, refuse disposal

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