RETAIL OFFICER (CUSTOMER SERVICE)

Job Summary

To be responsible for daily sales operations in the outlet located at Lekki.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Job Description

  • Attend to all walk-in customers’ requests and manage customer relationships for Solar products/services.
  • Respond to sales inquiries, interface with customers and attend to all stock and resource management requests.
  • Organize all store operations and complete store operational requirements.
  • Liaise with the digital marketing team to prepare promotional materials and displays.
  • Liaise with Head office sales teams to design and deploy customer-specific requests.
  • Communicate store, brand, competitor and customer intelligence to aid in the delivery of the overall sales plan.
  • Analyze sales and revenue reports.

 

REQUIREMENTS

  • OND/HND/BSC in any science course preferably in the field of Engineering.
  • Must be proficient in the use of computers especially MS office packages.
  • Must have outstanding communication and interpersonal abilities, having a friendly and welcoming disposition.
  • Should be knowledgeable in skills of creating commercial awareness.
  • Preferably female for gender balancing.
  • Residing within commutable distance to Lekki will be an added advantage. 

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