Retail Sales Manager

Job Summary

We are looking for results-driven Retail Store Manager to be responsible for the overall store management.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

JOB TITLE:

Retail Sales Manager

REPORT TO:

Manager

JOB OVERVIEW:

We are looking for results-driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management.  Store Manager Responsibilities may include supervising assistant store managers.

RESPONSIBILITIES AND DUTIES:

·         Develop business strategies to raise our customers’ pool expand store traffic and optimize profitability

·         Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

·         Ensure high levels of customer’s satisfaction through excellent service

·         Complete store administration and ensure compliance with policies and procedures

·         Maintain outstanding store condition and visual merchandising standards

·         Report on buying trends, customer needs profits etc.

·         Propose innovative ideas to increase market share

·         Conduct personnel performance appraisals to assess training needs and build career paths

·         Deal with all issues that arise from staff or customers (complaints, grievances etc.)

·         Be a shining example of well behaviour and high performance

·         Additional store manager duties as needed

 

REQUIREMENT:

·         Minimum qualification HND

·         Must have a background in Marketing and Sales

·         Ensure the store is meeting its sales target weekly

·         Take stock and manage store’s inventory regularly

·         Monitor and record daily sales

·         Manage all bank transaction for the store

·         Manage the store’s social media accounts and make posts as often as possible to promote brand

·         Manage all customer service enquiries, queries and complaints

·         Ensure quick customer turnaround to minimize crowd within the store

·         Manage, train and oversee new staff

·         Liaise and manage vendors and suppliers to ensure timely payments and delivery of goods

·         Oversee the general outlook and maintenance of the store

·         Perform administrative duties when and where necessary

·         Ensure adherence to all store policies

 

LOCATION:

 Lagos

PAY:

N 50,000

JOB TYPE:

Full Time (Monday to Saturday)

 

 

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