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Job Summary

A women's fashion store in Surulere is looking for a retail assistant between 20 - 25 years old who will be hard-working, customer-oriented Shop Assistant and ensure the smooth running of in-store retail operations. The Shop Assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description


Job Responsibilities:

·         maintaining the physical store in Surulere.

·         editing & weekly update of the company's Facebook and Instagram pages.

·         Email marketing (mail chimp)

·         Receiving, processing, and organizing shipments and deliveries accordingly.

·         Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.

·         Assisting customers in locating desired shop items.

·         Informing customers of shop promotions to encourage purchases.

·         Performing regular price audits to identify and correct price discrepancies.

·         Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.

·         Addressing and resolving customer’s complaints in a professional manner.

·         Processing customer payments using the shop's Point of Sale (POS) system.

·         Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.


Job Requirements:

·         SSCE or National Diploma.

·         The person will be required to work between 9am - 6pm

·         Work experience with e-commerce platforms or online business.

·         Proven retail sales experience.

·         The ability to stand for extended periods.

·         The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.

·         The ability to work in a fast-paced environment.

·         Strong organizational skills.

·         Effective communication skills.

·         Exceptional customer service skills.

·         Detail-oriented.


Location:

Surulere Lagos


Pay:

20k – 22k (Negotiable)

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