Restaurant Supervisor

Responsibilities:

• Supervise the front-of-house staff, maintaining high service standards, and contributing to the overall success of our establishment.
• Develop a good customer relation by being polite at all times which will create a good impression on all the potential customers.
• Ensure Menu posting is done properly thereby assisting management in the outcome of monthly Customer Reviews and sales reporting.
• Encourage training for team members through an agreed training plan.
• Assign duties to employees as needed to ensure smooth F&B operations.
• Train new employees on F&B operations.
• Ensure the use of current Standard Operations Procedures by all team members within the department.

Requirements:

• 2-5 years experience in a similar position.
• Experience in the hospitality business for a good number of years.
• Conversant with the use of Point of Sales as we presently use EPOS.
• Understand the food menu and have the knowledge of basic restaurant setup.
• Having an understanding of a variety of drinks and how the bar should be run.
• Able to do stock take and inventory by supervising another team to make reports weekly and monthly.
• A high level of personal cleanliness and a degree of physical fitness.
• Able to pay attention to details, plan your time, and work well under pressure.