New
Anonymous Employer

Restaurant Manager

Anonymous Employer

Hospitality & Leisure

Hospitality & Hotel | NGN 75,000 - 150,000
2 weeks ago

Job Summary

A leading restaurant in the hospitality industry in Enugu is looking for a well-experienced Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Your responsibilities include maintaining the restaurant’s revenue.

  • Minimum Qualification:HND
  • Experience Level:Mid level
  • Experience Length:5 years

Job Description/Requirements

Responsibilities:

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Ensure regular entertainment events in our bar to keep our customers constantly entertained
  • Deliver superior service and maximize customer satisfaction
  • Conduct comprehensive research, price surveys, and competitive analysis in response to market trends
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage the restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and events.
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant and bar operations

Requirements:

  • BSc degree in Business Administration; hospitality management
  • Proven work experience as an Operations Manager, Restaurant General Manager, Hospitality Manager, or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge
  • Strong leadership, motivational, and people skills
  • Acute financial management skills.

Remuneration: NGN 100,000 - 150,000 monthly 

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