Immediate Start
1 month ago
Restaurant General Manager
Toasties Limited
Food Services & Catering
Hospitality & Hotel
NGN
400,000 - 600,000
Easy Apply
Skills Required
Leadership Skills Decision Making AbilityJob Summary
The General Manager is responsible for overseeing the overall operations of the restaurant to ensure profitability, efficiency, and exceptional guest experiences. The role involves managing staff, ensuring consistent food quality, maintaining high service standards, overseeing budgets, and ensuring compliance with health, safety, and regulatory req
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Oversee daily restaurant operations, ensuring smooth coordination between kitchen and front-of-house.
- Develop and implement operational strategies to boost efficiency and profitability.
- Manage both cloud and physical kitchen operations, ensuring consistency in quality, taste, and service.
- Monitor food quality, service standards, and guest satisfaction consistently.
- Train and manage staff across all departments while fostering teamwork and a positive work culture.
- Monitor inventory levels and ensure proper stock control to minimize waste.
- Manage budgets, monitor financial performance, and ensure cost-efficient use of resources.
- Prepare and analyze reports on sales, costs, and overall performance, recommending improvements where necessary.
- Actively engage with guests, respond to feedback, and resolve complaints professionally.
- Support marketing initiatives, promotions, and events to drive customer traffic and brand awareness.
- Work with the executive team on menu planning, pricing, and product innovation.
- Ensure compliance with health, safety, and hygiene standards across all operations.
Requirements:
- Strong leadership, communication, and people management skills.
- Solid understanding of restaurant operations, financial management, and customer service.
- Problem-solving and decision-making skills under pressure.
- Ability to multitask and manage diverse teams across physical and cloud kitchens.
- Knowledge of food safety, health regulations, and labor laws.
- Strong organizational and analytical abilities.
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