1 month ago

Job Summary

We are looking to hire a suitable candidate to fill this position.

  • Minimum Qualification:HND
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
  • Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute the cost of travel and accommodations, using carrier tariff books, hotel rate books, or quote package tour costs.
  • Manage accounts assigned and ensure that all pending requests are closed.
  • Contribute to revenue growth and profit margin of the organization.
  • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goals.
  • Follow company procedures, account guidelines, and customer service standards in the areas of making travel arrangements, and building Passenger Name Records (PNRs) and profiles.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company.
  • Maintain awareness and adherence to our client’s procedures, programs, and policy guidelines.
  • Provide industry updates as well as airline promotions to clients.


Requirements:

  • Candidates should possess either an HND or Bachelor's Degree
  • The age range for this role is 23 - 31 years.
  • Must have at least 2 - 4 years of working experience in a Travel Agency or Airline in a similar capacity.
  • Must be computer literate.
  • Ability to use Amadeus and Travelport.
  • Experience in fares and ticketing.
  • Must be adaptable, a problem solver and possess the ability to effectively communicate to both clients and new customers.
  • Good knowledge and usage of Microsoft Office and Excel.
  • Have the ability to work under pressure.
  • Good written and oral communication skills.


Remuneration: NGN 50,000 - above, but not up to NGN 100,000

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