Job Summary

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.

  • Minimum Qualification: HND
  • Experience Level: Graduate trainee
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities


  • Understand customer needs and develop plans to address them

    Identify key staff in client companies to cultivate profitable relationships

  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team

  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts


Requirememts

  • Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices

  • Experience in sales or customer service is preferred

  • Problem-solving attitude

  • Excellent communication skills

  • Aptitude for fostering positive relationships

  • Teamwork and leadership skills
  • Customer-oriented mindset

  • BSc/BA in Business Administration or similar field

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