Recovery Officer
Fortress Microfinance Bank Ltd
Accounting, Auditing & Finance
Banking, Finance & Insurance
NGN
75,000 - 150,000
1 month ago
Job Summary
We are looking to hire a suitable candidate to fill this position.
- Minimum Qualification:HND
- Experience Level:Entry level
- Experience Length:2 years
Job Description/Requirements
Responsibilities:
- Keep tracking outstanding debts
- Plan a course of action to recover owed money
- Locate and contact debtors
- Update account status and database regularly
- Comply with requirements when legal action is unavoidable
- Handle customers' questions or complaints
- Negotiate payoff deadlines and payment plans
- Build trust with debtors
- Identify gaps in the system and recommend solutions.
Requirements:
- A high school diploma is preferred
- Knowledge of relevant legal requirements
- Good knowledge of MS Office and databases
- Good negotiation and persuasion skills
- Experience in working with targets and tight deadlines
- Team player
- Good time-management skills
- Great interpersonal and communication skills.
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