Immediate Start
1 month ago
Job Summary
The ideal candidate is responsible for contacting debtors, negotiating repayment plans, and ensuring accurate repayment of defaults while maintaining a professional approach. This role requires strong communication skills, attention to detail, the ability to work under pressure, meet targeted deadlines and strong teamwork coordination is required.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Responsible for contacting overdue customers by phone, SMS, WhatsApp, etc., for collection work
- Understand the reasons for overdue customers and make a reasonable repayment plan according to the company policy and the customer's situation.
- Record the collection process and update customer information in a timely manner.
- Assist in handling customer complaints and maintaining customer relationships.
- Obey the arrangement of superior leaders and complete other work assigned by superior leaders.
Requirements:
- 0-1 year of experience
- SSCE certificate is required
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