Receptionist
Workpedia Africa
Customer Service & Support
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
New
3 weeks ago
Job Summary
The Receptionist at our client's hotel serves as the first point of contact for guests, ensuring a welcoming and efficient check-in and check-out process.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
Guest Reception and Check-In/Check-Out:
- Greet guests upon arrival and provide a warm, friendly welcome.
Reservations and Inquiries:
- Manage reservations via phone, email, and online booking systems.
- Provide guests with information about room availability, rates, and amenities.
Front Desk Operations:
- Answer and direct phone calls to appropriate departments or personnel.
Guest Services:
- Assist guests with special requests, such as arranging transportation, making resta
Requirements:
- Education: High school diploma or equivalent; additional education in hospitality or related field is a plus.
- Experience: Previous experience in a customer service or front desk role, preferably in the hospitality industry.
Location: Off Ago Palace Way, Ikeja
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