Job Summary

We are currently recruiting for this position

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

The receptionist is responsible for

- Liaising with customers in a service-oriented manner on behalf of the office by providing a professional phone service, personally welcoming visitors and maintaining a high standard in the reception area

- Registering incoming and outgoing mails and invoices

- Performing reception and secretariat services daily

- Ensuring hospitality services

• Tasks

1. Reception services

The receptionist

- Registers, documents and organizes incoming and outgoing correspondence (fax, emails, packages and personally delivered messages)

- Ensures that visitors are comfortable by offering newspapers, refreshments etc.

- Also acts as the Hospitality Officer

2. Office work and services

The receptionist

- Ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email)

- Sorts and distributes incoming correspondence (email, fax, other official documents)

- Is responsible for distributing and accepting documents and packages to/from the post office, government institutions, embassies etc., and is responsible for these

- Ensures periodicals are put out and updates the information on the notice board

- Prepares and organizes information materials for meetings/workshops

3. Hospitality duties/additional tasks

- Ensuring adequate catering for GIZ staff, meetings and guests in the office building

- Request for replenishment of utensils, consumables, including drinking water

- Serve food and drinks to staff and visitors

- Support conduct of meetings by arranging tables/chairs settings and cleanliness as well as by serving food and drinks

- Be aware of and adhere to health and safety practices of GIZ

- Carry out other tasks as assigned by the management

Required qualifications, competences and experience:

• Formal Education

Minimum of HND degree in Business Administration, Accounting or a related field or Office Administration Certificate (Chamber of Commerce and Industry, Delegation of German Industry and Commerce in Nigeria, ACCI, NACCIMA)

• Professional Experience

- At least one-year professional experience in a comparable position

- GIZ experience is an added advantage

Key professional competencies:

- Good working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)

- Very good written and oral knowledge of English language,

- Politeness and helpfulness in dealing with visitors

- Good communication skills

- Pays attention to detail

- Willingness to upskill as required by the tasks to be performed

– corresponding measures are agreed with management

- Good team player who is willing to take on responsibility

- Innovative and possessing a positive attitude to change

- Sound of familiarity of Benin city and surrounding towns

We expect a confidential and trustful handling of data and information.

B. Duty station

▪ Benin City, Edo State, Nigeria

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