Product Manager

Job Summary

We are looking for Product Managers that have built technical products or large-scale platforms, are excited about genuinely understanding the problem space, and love experimenting with the best solutions for users; You should be comfortable dealing with a variety of moving parts, pay exquisite attention to detail and take delight in learning about the payment landscape, new systems, processes and technologies specifically as it relates to the South African market. As the Product Manager for our South African expansion efforts, you’ll be responsible for driving product innovation in South Africa that'll be targeted and helping out merchants start and scale their businesses. You’ll be the voice of the customer and will help build and maintain delightfully successful products that solve our users' pain points. We believe that more ideas mean more great ideas, and as a Product Manager at Paystack, you'll ideally be paired with Product Designers, Engineers, and other Product Managers who have a track record of successfully building large-scale products that are adding value to millions of users around the world! Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

This is a full-time and remote-friendly role for individuals based in South Africa.

Responsibilities:

  • Draw out feedback from our users on their experience with using our existing products
  • Align teams on a shared vision and steer the company towards the execution of that vision
  • Drive the decision-making process across all the aspects of product development (strategy, design, technology, launch)
  • Define, monitor, and analyze metrics to guide product improvements
  • Create and own the roadmap; prioritise initiatives according to aggregate needs, with defensible reasoning that aligns stakeholders and energizes the design and engineering teams
  • Monitor and communicate updates on product priorities to internal and external stakeholders
  • Document ideas and plans; be the face of the product working directly with partners and our users
  • Work with our external partners to deliver solutions that will solve problems for our users
  • Drive progress across product initiatives by removing blockers from the team and going the extra mile to ensure that the product objectives are met
  • Represent Paystack in high-value negotiations at industry events
  • Make several decisions daily on the best path to success for our product objectives

Requirements:

  • Are a clear and empathetic communicator both verbally and in your writing
  • Are motivated by the opportunity to improve the lives of our users
  • Have a deep and unrelenting customer focus
  • Thrive in a collaborative environment involving different stakeholders and subject matter experts
  • Can turn incomplete, conflicting, or ambiguous inputs into solid, manageable tasks and action plans
  • Do whatever it takes to make your product and team successful, no matter how big or small the issue may be, whether that means writing a QA plan or hunting down the root cause of a user’s frustration
  • Are a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design, and sales
  • Obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases beyond just shipping new products
  • Take an evidence-based and data-driven approach to making decisions
  • Have excellent organisation skills to ensure that your team is focused and operating efficiently

Required skills:

  • Computer science, software engineering, or data science experience
  • 3+ years experience managing software products
  • Based in South Africa and has a good knowledge of the South African market
  • While this isn't a requirement, it'll be a plus if you have:
  • Experience with working on a financial services platform
  • Created or worked in a startup before
  • Worked as a software developer


Paystack is an equal opportunity employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age.

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