Proactive Engineer

Dancom Technologies Limited

Job Summary

Identify and respond to security events at Edge and for our customers.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

  • Troubleshoot infrastructure security issues with the operations and applications teams responsible for the design, build, and operations of global network infrastructure.
  • Ensuring 99.9% network availability by proactively monitoring and Maintenance of all monitoring tools (PRTG, Zabbix, etc.).
  • To ensure that the HOD is updated with regular reports (Weekly, Monthly, and Annual) depending on management or business needs.
  • Monitor, alert on, resolve and document equipment hardware, software, environment, operating parameters, etc. to ensure acceptable performance levels are maintained.
  • Fault handling and escalation (identifying and responding to faults on networks, liaising with 3rd party suppliers, handling escalation through to resolution) following procedures and policy.
  • Responsible for all Change Management Request (CMR) for the Data Center, Links, and Site activities.
  • Proper documentation and reports of equipment performance in the Data Center.

Requirements:

  • The candidate should hold a bachelor’s degree in computer science, engineering, mathematics, or another computer-related field.
  • At least 3 years working experience in computer/information security field.
  • Candidate should hold one of the following certifications: CCNA, MCSE, CompTIA Security+
  • Candidate is expected to have good communication and writing skills.
  • Strong problem-solving and decision-making skills.
  • Strong process & procedure mindset

Benefits:

  • Private Health Insurance
  • Paid Time Off
  • Training & Development

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