We are looking to hire a suitable candidate to fill this position.
- Minimum Qualification:High School (S.S.C.E)
- Experience Level:Entry level
- Experience Length:No Experience/Less than 1 year
- Onboarding of POS Merchants with the focus on business owners
- Deployment of POS terminals to the onboarded merchants
- Merchant support services
- Liaising with the appropriate teams/staff to resolve merchant complaints
- Ensure turnaround time for POS deployment is met
- Take proper inventory of POS terminals
- Reach out to onboarded merchants on daily basis to ensure optimal use of POS terminals or to resolve issues they might be experiencing
- Retrieve POS terminals from idle merchants
- Promote the brand's image to existing customers as well as prospective customers.
- Minimum academic qualification of NCE, OND or HND
- Focus on Customers’ Needs: Anticipate, understand and respond within authorized limits to the needs of the customer
- Ethics and Professionalism: Understand and consistently act in line with the company’s culture and ethical code of conduct
- Interpersonal Relations and Team Work: Establish and maintain positive working relationships with all staff. Cooperate effectively with others to achieve the company’s goals.
- Effective Communication: Listen, speak and write inappropriate manner
- Use of Discretion and Decision Making: Assess situations to determine the importance, urgency, and risks, and when in doubt report to your superior for directives.
- Time Management: Set priorities, develop a work schedule and ensure completion of assigned duty
- Compliance: Adhere strictly to the company’s policies, procedures, and CBN regulations.
Remuneration: NGN 50,000 - 200,000
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