Trainee Casino Cashiers

Responsibilities:

• Handle cash/POS transactions, verify transfer payments, dispense chips and process wins/losses for cashouts.
• Maintain accurate records of transactions and balances. Immediately report any discrepancies to the Management.
• Managing chip inventory and notifying Management of missing chips or if additional chip orders are necessary.
• Counting and reconciling cash at the start and end of shifts.
• Monitoring and overseeing the Assistant Cashier’s activities.
• Handle player disputes and immediately record incident time, nature of the incident, and other details. Report to the Management promptly.
• Always maintain an excellent customer service culture through courteousness and professionalism to customers.
• Promptly report any signs of fraud or unusual activity to the Management.
• Participate in audits with Management.
• Keep the cashier area clear and organized.
• Submit game activity and transaction reports to Management promptly after every shift.
• Avoid improper fraternizing with customers. Not solicit cash, tips, or other gifts from customers.
• Provide feedback to the Management for improvement of operations.

Requirements:

• Energetic, self-motivated, versatile, vibrant, and sociable individual.
• Maturity, professionalism, and excellent customer service

Note: Training will be conducted from 9 am - 5 pm for 4 - 6 weeks