Platform Support Engineer

Anonymous Employer

Job Summary

We are a multinational sports betting company recently launched in Nigeria. Appointed PS Engineer, will b responsible for the availability and stability of the Sports Betting platform within the agreed performance thresholds. He will ensure that all applications within the platform are proactively monitored to ensure services are running smoothly

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Key Responsibilities

  • The custodian of the production platform ensuring its availability and stability to within agreed performance thresholds.
  • Ensure all applications and services within the platform are monitored for performance and availability.
  • Collaboration with the DevOps to offer support for live products, modify existing software, fix issues or perform upgrades.
  • Interact with other Technology teams during all product development cycles.
  • Development of internal Portals as required by business
  • Attend reported incidents(L1)  and escalate where required (L2, L3).
  • Documentation of reported incidents, their resolution and mitigation as well as lesson learnt.
  • Do code peer reviews for every product that is developed within the team
  • Participate in knowledge transfer and product innovation.
  • Participate in technical training and mentorship within the technology team.
  • Any other duties assigned by the Line Manager.

Business Competencies

●        Communication Skills

●        Interpersonal Skills

●        Time Management Skills

●        Problem Solving Skills


Academic and Professional Qualifications

●        BSC degree in Computer Science, a similar technical field of study or equivalent practical experience.

●        Good knowledge in at least one of the following languages: Java, NodeJS, Python, Php, GOlang.

●        Good knowledge of building Restful JSON APIs

●        Good knowledge of version control preferably using Git

●        Comfortable with technical and non-technical communication skills

●        Good knowledge of web application performance & security best practices

●        Good knowledge of RDBMSs

●        Knowledge of Messaging Queues a plus.

●        Good knowledge of incident management tools

●        Self-motivated and strong organizational skills

 

Relevant Experience

●        At least 2-3 years proven work experience as a Software Engineer.

●        Experience architecting production Software applications a plus.

●        Experience with Unix/LINUX OS in the last 1-2years deploying and maintaining applications

 

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