People Operations Officer

Responsibilities:

1. Employee Administration:

• Ensure all staff records are up to date ( personal information, HMO registration, pension)
• Ensure all manual/electronic records and HR Databases are kept up to date and transferred to the company’s HRIS 
• Follow up employee contracts (send employment letters, addendums, renew contracts, confirmations letters, etc) 
• Ensure employees birthdays, milestone are celebrated promptly. 
• Assist in creating and enforcing policies in the workplace 
• Develop creative initiatives for staff welfare 
• Maintain harmonious employee relationship and provide timely and appropriate dissemination of all employee communication updates 
• Direct and answering all employee queries to the appropriate point of contact with the HR team 

2. Payroll:

• Support payroll generation and salary disbursements using excel and the company’s HRIS
• Update existing payroll tools ( employee deductions, commissions, etc) 
• Resolve payroll discrepancies and respond to questions about compensation 
• Ensure the prompt disbursement of payslips 

3. Recruitment/Manpower planning:

• Assist in preparing job descriptions and placing job adverts 
• Sourcing profiles from various job channels 
• Screening and shortlisting of CVs 
• Scheduling interviews with relevant personnel 
• Support employee onboarding (contribute to a detailed induction program for the newly joined employees) 
• Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire) and other metrics
• Network with other employers and employees within the sector (conferences, job fairs, HR networks etc.) 

4. Onboarding / Exit management:

• Ensure orientation/onboarding materials for new staff orientation are updated to carry out orientations effectively. 
• Organize and execute the entire orientation/exit programs 
• Ensure all paperwork related to new hires, including contracts and non-disclosure agreements, ID cards, and other statutory documents are obtained and filed/scanned and saved on the company’s HRIS 
• Create and continuously update our employee handbook 
• Obtain feedback from the new hire on the onboarding process 
• Ensure probation period interviews are conducted and documented 
• Ensure the employee's final entitlements are accurately computed and paid at the completion of the handover process. 
• Ensure a proper handover document is prepared and discussed with the employee’s supervisor

Requirements:

• Bachelor of Science Degree in HRM, Psychology or Social Sciences 
• Membership in HRCI/CIPM/CIPD is an added advantage 
• Minimum of 3 years experience in a similar role. 

Skills: 

• Passionate about social missions and motivated by the company's mission 
• Ability to plan and keep track of multiple tasks and deadlines. 
• Excellent communication and presentation skill 
• Able to work as part of a team in a fast-paced environment 
• Able to follow verbal and written instructions 
• Excellent interpersonal and emotional intelligence skills 
• Proficiency in Excel 
• Good knowledge of an ERP System 
• Attention to detail 

Salary: NGN132,000 - NGN231,000 (gross monthly)