People Operation Manager

Responsibilities:

• Coordinating the onboarding of new employees and ensuring they have access to necessary resources for seamless integration
• Ensuring day-to-day operations of people-related functions are addressed in a timely, efficient, and proactive manner
• Coordinating with Finance in the timely and accurate preparation of monthly payroll and maintaining all statutory compliance
• Working with various internal and external stakeholders to handle payroll-related inquiries and resolve any issues or errors in a timely manner
• Leading and motivating reports to deliver appropriate and efficient customer-focused service across the Human Resource value chain
• Organizing, maintaining, and updating employee HRIS information as needed.
• Coordinate and manage the external and internal correspondences
• Maintaining employee leave, offboarding, and other aspects of the employee's journey
• Handling employee complaints, managing grievance procedures, and timely resolution to their queries
• Investigating and resolving complex or critical employee relations issues in a timely and effective manner
• Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes
• Ensure compliance with all applicable governmental regulations across geographies where employees are present
• Please note that this role does not directly manage talent acquisition, learning & development, and performance management

Requirements:

• You have at least 7 years of experience including solid experience in HR Admin/People Operations
• Experience in leading people operations with employees across multiple countries
• You possess solid experience in payroll management across multiple countries
• Strong knowledge of legal and statutory requirements pertaining to HR practices in multiple countries
• Excellent communication and interpersonal skills, with the ability to interact and build credibility across all levels of the organization
• You possess strong HR analytics skills and are comfortable dealing with numerical data
• You are adept with technology tools, especially within the HR space
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders