Operations Manager - Accra, Ghana

Job Summary

We are looking for talent responsible for setting up operational best practices and supporting city teams to set up operational processes.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 3 years

Job Description

About Us
Little Limited is the fastest-growing Pan-African ride-hailing company, with operations in Kenya, Tanzania, Uganda, and Zambia.


The role holder will be reporting directly to the Expansion manager and closely collaborating with city ops lead and departmental heads to drive supply and demand growth.

Day-to-Day Responsibilities
● Setup and scale operational processes in your City
● Manage operations team to ensure growth in new supply across cities
● Monitor and report implementation of operational best practices
● Analysis and monitoring city supply needs to ensure adequate city coverage
● Provide analysis for client and driver campaign engagement, to reduce churn and improve loyalty
● Collaborate with Expansion Manager to set and review product pricing
● Provide analysis for expansion (New products and cities)

Qualifications and Experience
● +3 years of experience in Management role in a fast-paced work environment
● Degree in Business, Economics, Finance or related fields
● Data-Driven mindset and Analytical skills (high excel proficiency)
● Excellent time management and organizational skills
● Experience working in, sharing economy, tech business, the transport industry is a plus
● Creative problem solving and critical thinking skills with a bias toward action and get things done attitude
● Previous experience in launching or managing a business is a plus
● Proficiency in English is a must

What we are offering
● Being part of a rapidly growing international talented team building a great brand from the ground floor
● Private Health Insurance
● Attractive compensation plan

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