Operational manager

Job Summary

we are looking for a passionate manager who will be responsible for the total operations and growth of our established Bar and Restaurant

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 2 years

Job Description/Requirements


  1. Manage all restaurant operations including scheduling, planning, and forecasting while upholding and championing standards, product quality and cleanliness
  2. Optimise profit by ensuring that labour is scheduled efficiently and food, drinks and supplies are ordered to maintain appropriate inventory 
  3. Exemplify and recognise legendary acts of leadership and quality to ensure 100% guest satisfaction
  4. Exercise good judgment and decision making in escalating concerns and aggressively resolve issues 
  5. Ensure company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program 
  6. Ensure complete and timely execution of Bar and restaurant marketing programs 
  7. Ensure the bar is stocked and inviting to costumers at all times
  8. Protect company assets; Prevent diffuse situations that create potential risks to the organization
  9. Be a mentor and devote time to training, coaching and developing others by adapting to individual learning styles and motivational needs 
  10. Regularly measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement 
  11. Build monthly and yearly sales by organising promotional activities 
  12. Ensure adherence to company cash handling and payment processing procedures 
  13. Handle costumers who drink with care and ensure that appropriate action is taken in a case where issues go out of line
  14. Plan and implement cost control measures
  15. Set objectives and targets for employees 


Requirements: 


  • Great interpersonal, communication and costumer service skills
  • Ability to hire, train, manage and schedule staff
  • Solid organisational skills and facility with budgets, bartending and service protocols 
  • Ability to work on night shift 
  • Basic financial knowledge 
  • Experience in the hospitality industry 
  • Knowledge in Microsoft word/excel/powerpoint
  • Working knowledge of alcoholic and non-alcoholic beverages 


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Anonymous Employer
Abuja
| Full Time |
NGN 75,000 - 150,000
Abuja
| Full Time |
NGN 75,000 - 150,000