Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems.
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Analyze process workflow, employee and space requirements and equipment layout; implement changes
Accomplish operations and organization mission by completing related results as needed
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
Communicate all operating policies and/or issues at department meetings
Operations Manager top skills & proficiency:
Data Entry Skills
Data Processing Skills
Critical Thinking and Problem Solving Skills
Planning and Organizing
Influencing and Leading