Job Summary

The Lounge Manager oversees all operations and day-to-day activities in the lounge. He/she takes on a variety of duties including managing everything from sales, business development, customer service and private event, etc.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

  • Create and apply a marketing strategy to promote the lounge services and amenities.

  • Coordinate with external parties including suppliers, travel agencies, conference planners, etc.

  •  Achieve revenue targets

  • Develop market and revenue management strategies

  • Train and monitor kitchen staffs

  • Plan work schedules for individuals and teams

  • Deal with customers complains and comment

  • Coordinate and ensure events run smoothly 

  • Supervise maintenance, supplies, renovations 

  • Deal with contractor and suppliers

  • Develop and implement policies and procedures to ensure that the lounge facility operates smoothly at a profit level

  • Ensure compliance with licensing laws, health and safety, and other statutory regulations.

The requirement for operation manager for a lounge

  • A degree in any field but preferably in hotel and hospitality management

  • Proven experience in a lounge or hospitality management with at least 1 years experience

  • Exceptional leadership abilities with great attention to detail.

  • Outstanding interpersonal communication and customer service skills.

  • Proficient in the use of Microsoft Office and point of sale (POS) software.

  • Flexibility and a ‘can do’ mentality

  • Ability to motivate the team as well as interact directly with the public

  • Proficiency in another language may also be an advantage  

  • Preferably female only

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| Full Time |
NGN Confidential
Anonymous Employer
| Full Time |
NGN Confidential
| Full Time |
NGN Less than 75,000