Hotel Sunshine

Night Auditor

Hotel Sunshine

Accounting, Auditing & Finance

Hospitality & Hotel | NGN Less than 75,000
1 month ago

Job Summary

Hotel Sunshine in Enugu is looking for a diligent night auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Verify and ensure all hotel financial records are balanced and supported by documentation
  • Ensuring customer satisfaction by scheduling wake up calls and other concierge activities according to guest preference
  • Handling customer requests, complaints and directing employees accordingly
  • Processing invoices, transactions, room charges, refunds, etc
  • Making reservations, checking guests in and out of the hotel
  • Summarizing each night\'s operations and listing any follow-up tasks for management
  • Ensuring that all end of the day activities have been successfully executed by employees in all departments during the night shift
  • Following the end-of-day procedures.

Requirements:

  • Degree in Accounting will be an added advantage
  • Experience in customer service or hospitality
  • Procedures and administrative tasks

Skills and Attributes:

  • Strong customer service skills knowledge of safety and security procedures advanced math and bookkeeping skills ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing, and billing.
  • Attention to detail and organizational skills time management and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to solve problems and diffuse tense situations
  • Analytical mind, with strong attention to detail and an affinity for numbers

Training Requirements: Opera(PMS) software Training

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