Job Summary

We are looking for a suitable and qualified candidate to fill the position of a Network/IT Support Engineer.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 3 years

Job Description/Requirements

Job Description:

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • planning and undertaking scheduled maintenance upgrades
  • setting up accounts for staff, ensuring that they know how to log in
  • solving password problems
  • talking to clients and computer users to determine the nature of any problems they encounter
  • responding to breakdowns
  • Investigating, diagnosing and solving computer software and hardware faults
  • repairing equipment and replacing parts
  • obtaining replacement or specialist components, fixtures or fittings
  • checking computer equipment for electrical safety
  • maintaining records of software licenses
  • Troubleshooting wide area networks, servers and routers, local area networks, and switches.
  • Responding to technical inquiries, logging service and repair, creating manuals and guides, and training clients, staff, and associates.

Skills

  • In-depth knowledge of hardware and software
  • Up-to-date knowledge of the latest IT and software trends
  • Ability to work well with people
  • Strong communications skills
  • Excellent organizational skills
  • Ability to quickly establish good working relationships with clients
  • Willingness to sometimes work unsociable hours
  • Patience and a logical mind
  • Enthusiasm for continual learning
  • Proficiency in microsoft office
  • Graphics Design
  • Computer Engineering and maintenance skills
  • Creativity

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