Job Description:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• planning and undertaking scheduled maintenance upgrades
• setting up accounts for staff, ensuring that they know how to log in
• solving password problems
• talking to clients and computer users to determine the nature of any problems they encounter
• responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• repairing equipment and replacing parts
• obtaining replacement or specialist components, fixtures or fittings
• checking computer equipment for electrical safety
• maintaining records of software licenses
• Troubleshooting wide area networks, servers and routers, local area networks, and switches.
• Responding to technical inquiries, logging service and repair, creating manuals and guides, and training clients, staff, and associates.

Skills

• In-depth knowledge of hardware and software
• Up-to-date knowledge of the latest IT and software trends
• Ability to work well with people
• Strong communications skills
• Excellent organizational skills
• Ability to quickly establish good working relationships with clients
• Willingness to sometimes work unsociable hours
• Patience and a logical mind
• Enthusiasm for continual learning
• Proficiency in microsoft office
• Graphics Design
• Computer Engineering and maintenance skills
• Creativity